Get Help & Support
Need assistance with GraphiSlides? We're here to help! Send us a message or reach out directly.
Fill out the form below and we'll get back to you within 24 hours.
Contact Information
Prefer to reach out directly? Here are all the ways you can get in touch with our support team.
Support Hours
Our team is available during these hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Response Time
Expected response times for different plans
Free Plan: Within 48 hours
Pro Plan: Within 24 hours
Urgent Issues: Within 4 hours
Before contacting support:
- • Check our FAQ section for quick answers
- • Make sure you have the latest version of your browser
- • Include your Google account email in your message
- • Describe the issue with as much detail as possible
Quick Answers
Common questions that might help you right away
How do I install GraphiSlides?
Go to Google Workspace Marketplace, search for 'GraphiSlides', and click Install. Then authorize the add-on to access your Google Slides.
Is there a free version?
Yes! GraphiSlides offers a free plan with 500+ templates and 15 themes. You can upgrade to Pro anytime for access to all features.
How do I upgrade to Pro?
Open GraphiSlides in Google Slides and click the 'Upgrade to Pro' button. You'll be redirected to our secure payment page.
Can I get a refund?
Yes, we offer a 7-day money-back guarantee for new Pro subscriptions. Contact support within 7 days for a full refund.
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